Work / Love Cloud
10 — Mile-high wedding flights
Love Cloud
Two agents handling chat triage and review responses for a mile-high wedding-flight service. High-touch, boutique.
Problem
High-touch boutique service drowning in chat triage and review-response work. Each wedding flight requires dozens of inbound messages, and review follow-up is critical for booking velocity.
What we forged
Phase 1: chat agent + review-response agent. Pitch deck + slides delivered. Pilot starting May 2026.
Outcome
Pilot starting May 2026, clearing chat backlog before each flight. Review-response agent in QA.
Highlights
- →Chat backlog cleared before each flight
- →Review-response in QA
- →Pilot May 2026
Stack
Claude Agent SDKAirtableTwilioResend
Tags
AI AgentsChatReviewsBoutique
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